CONSULTATION

This what makes us complete and GURU of the industry. You wish to setup a call center, Call us. You need some results from your running Call center, Call us. YOu wish to outsouce the activity, Call us


Appoint a Social Media Champion

Setup call center

Master in Call Center Operations

Ready to hire a call center, Have questions about managment, pricing, strategy, or recruitment?  Then, you have found the right place!   CCG is Your Call Center Specialist with decades of experience in Customer Support, Telemarketing, Lead Generation, & Training.

Call Now +66 200 54 900 OR email info@callcenterguru.com FOR FREE CONSULTATION

Ettiquestte Essentials From Start to Finish

Wordcrafting 1

Wordcrafting 2

Tyrant callers

Amazing 4 (or some of our customers calls it "AMAZING 4 IN AMAZING THAILAND") is a training course specially designed for Front line staff. A first face of any company, The first impression. whoever interacts with customers. best people who should take this day course are Receptionist, customer care, Call center agents, operators....Read more

INBOUND

Inbound services are primarily used for customer service or handling sales inquiries as part of a structured promotion or sales campaign as well as .....

Telesales Training Cource

TRAINING

We have proudly claim that we are only one here who understand the call center staff more than anyone else. We provide most interactive training which boost the confidence which results into high results

Call Center GURU is a recognized leader in the domestic and international call center industry. We offer a wide range of outbound services including sales, lead generation, market research, fundraising, appointment setting, collections, & telemarketing. Our inbound call centers offer services such as sales, customer service, help desk, order taking, up-selling & technical support. In addition, some of our fastest growing segments include services such as text & email support along with back office processing services such as transcription, data entry, & online research.
Best of all, we can play an important role in an existing call center. As we do understand the hardship in recruiting people in this industry and then provide them proper training to improve and maintain their efficiancy. We have a best training programme for the call center agents regardless their job description.

call now for free consultaiton +66200 54 900 OR email at info@callcenterguru.com.

Telephone Skills Training

if you chose what I think you have, then read this

Let's do it

Thinking of developing a call centre? Talk to us first.
Call Centre Guru provides turnkey consulting services, in adherence to the world-class security standard ISO 27001: 2005. Our expert team will help you get a fully functional telemarketing site set up that will maximize your resources by providing strategic input on:Thinking of developing a call centre? Talk to us first.
Call Centre Guru provides turnkey consulting services, in adherence to the world-class security standard ISO 27001: 2005. Our expert team will help you get a fully functional telemarketing site set up that will maximize your resources by providing strategic input on:

Call OR email for FREE CONSULTATION    +66.200 54 900    info@callcenterguru.com

When someone calls your company, what is the first impression you wish to give?

OUTBOUND

Outbound services are primarily focused on driving sales by acting as an outsourced sales department for your company. However, outbound services are also good for performing a number of other functions including ...

what do you need

  • OUTBOUND
  • INBOUND
  • MANAGEMENT
  • TRAINING

Having a social media champion weight beside your organization can heavily impact the success of your business's social media campaign. Takes the ownership of the day-to-day running of the social media campaign, both externally in terms of engaging with customers and internally in terms of getting other employees in the business on board with the campaign. Having a champion in also a good way of ensuring constant monitoring of your brand's reputation, so that swift action can be taken where necessary (for example, in the case of a negative review on a reviews website). Overall, a social media champion's main duties should include :​ Read More

After your call center agents complete this 1 day course. Three prominent changes can't go unnoticed, 

1: huge increase in the efficiency

2: call handling and the objection resolution is 90% better and

3: manager's dream, agents closing rate is up by minimum 70% to 80% Read More.........

One Great Receptionist....Bonus Gift........

Train your front runner how to be a great juggler Read more...........