Call Center GURU is a recognized leader in the domestic and international call center industry. We offer a wide range of outbound services including sales, lead generation, market research, fundraising, appointment setting, collections, & telemarketing. Our inbound call centers offer services such as sales, customer service, help desk, order taking, up-selling & technical support. In addition, some of our fastest growing segments include services such as text & email support along with back office processing services such as transcription, data entry, & online research.
Best of all, we can play an important role in an existing call center. As we do understand the hardship in recruiting people in this industry and then provide them proper training to improve and maintain their efficiancy. We have a best training programme for the call center agents regardless their job description.
call now for free consultaiton +66200 54 900 OR email at firstname.lastname@example.org.
Having a social media champion weight beside your organization can heavily impact the success of your business's social media campaign. Takes the ownership of the day-to-day running of the social media campaign, both externally in terms of engaging with customers and internally in terms of getting other employees in the business on board with the campaign. Having a champion in also a good way of ensuring constant monitoring of your brand's reputation, so that swift action can be taken where necessary (for example, in the case of a negative review on a reviews website). Overall, a social media champion's main duties should include : Read More
what do you need
Telesales Training Cource
After your call center agents complete this 1 day course. Three prominent changes can't go unnoticed,
1: huge increase in the efficiency
2: call handling and the objection resolution is 90% better and
3: manager's dream, agents closing rate is up by minimum 70% to 80% Read More.........
Appoint a Social Media Champion
Ettiquestte Essentials From Start to Finish
Amazing 4 (or some of our customers calls it "AMAZING 4 IN AMAZING THAILAND") is a training course specially designed for Front line staff. A first face of any company, The first impression. whoever interacts with customers. best people who should take this day course are Receptionist, customer care, Call center agents, operators....Read more
Setup call center
Outbound services are primarily focused on driving sales by acting as an outsourced sales department for your company. However, outbound services are also good for performing a number of other functions including ...
Telephone Skills Training
Thinking of developing a call centre? Talk to us first.
Call Centre Guru provides turnkey consulting services, in adherence to the world-class security standard ISO 27001: 2005. Our expert team will help you get a fully functional telemarketing site set up that will maximize your resources by providing strategic input on:Thinking of developing a call centre? Talk to us first.
Call Centre Guru provides turnkey consulting services, in adherence to the world-class security standard ISO 27001: 2005. Our expert team will help you get a fully functional telemarketing site set up that will maximize your resources by providing strategic input on:
When someone calls your company, what is the first impression you wish to give?
Inbound services are primarily used for customer service or handling sales inquiries as part of a structured promotion or sales campaign as well as .....
if you chose what I think you have, then read this
“คุณ Ed พูด สอน ให้แง่คิดดีมาก เป็นกันเอง ไม่เครียด ทำให้ผมได้แนวคิดใหม่เพิ่มขึ้นและสามารถเผยแพร่ให้บุคคลอื่นในทางที่เป็นประโยชน์ในทุก ๆ ด้าน” ณรงค์ศักดิ์ สร้อยคำ
Customer Engineer IBM (Thailand) Co., Ltd
This what makes us complete and GURU of the industry. You wish to setup a call center, Call us. You need some results from your running Call center, Call us. YOu wish to outsouce the activity, Call us
“สามารถนำไปประยุกต์ใช้งานในการให้คำปรึกษาลูกค้า และดูแลลูกค้าที่อยู่ในสภาวะต่าง ๆ เพื่อให้เกิดความพึงพอใจต่อองค์กร และในการ Handle ลูกค้าเวลาลูกค้ามีปัญหา” อัครภัทร์ โตพงษ์เกษม Customer Engineer IBM (Thailand) Co., Ltd
Let's do it
We have proudly claim that we are only one here who understand the call center staff more than anyone else. We provide most interactive training which boost the confidence which results into high results
Master in Call Center Operations
Ready to hire a call center, Have questions about managment, pricing, strategy, or recruitment? Then, you have found the right place! CCG is Your Call Center Specialist with decades of experience in Customer Support, Telemarketing, Lead Generation, & Training.
Call Now +66 200 54 900 OR email email@example.com FOR FREE CONSULTATION
Call OR email for FREE CONSULTATION +66.200 54 900 firstname.lastname@example.org
One Great Receptionist....Bonus Gift........
Train your front runner how to be a great juggler Read more...........